Pimcore Error on Upload of CSV

Can someone please help. This is driving me crazy. I’m working on a local install of Pimcore and have made a few object in a data object called region. I can export the csv the regions fine from my local install. But when I try to CSV import the file to my staging installation online. It tries to import and then it just says Error. Nothing else apart from Error.
image

It’s soo frustrating that there isn’t anything more meaningful. The file is only 30kb. So it’s not an upload size error. Can anyone shed some light on what to do?

Hi @kraigmustard,
Could you provide some more info (check log files under /var/logs or the response of the XHR request in your dev console)? Thanks!

Sure, using home account but it’s still me.

This is what I get from the dev console.

And this is from the dev.log file

[2019-07-24 14:07:34] php.INFO: User Deprecated: The Symfony\Bundle\TwigBundle\Loader\FilesystemLoader class is deprecated since version 4.3 and will be removed in 5.0; use Twig notation for templates instead. {"exception":"[object] (ErrorException(code: 0): User Deprecated: The Symfony\\Bundle\\TwigBundle\\Loader\\FilesystemLoader class is deprecated since version 4.3 and will be removed in 5.0; use Twig notation for templates instead. at /var/www/html/pimcore/vendor/symfony/symfony/src/Symfony/Bundle/TwigBundle/Loader/FilesystemLoader.php:14)"} []
[2019-07-24 14:07:34] php.DEBUG: Notice: Undefined index: debug {"exception":"[object] (Symfony\\Component\\Debug\\Exception\\SilencedErrorContext: {\"severity\":8,\"file\":\"/var/www/html/pimcore/vendor/pimcore/pimcore/lib/Config.php\",\"line\":394,\"trace\":[{\"file\":\"/var/www/html/pimcore/vendor/pimcore/pimcore/lib/Config.php\",\"line\":446,\"function\":\"mapLegacyConfiguration\",\"class\":\"Pimcore\\\\Config\",\"type\":\"::\"}],\"count\":1})"} []
[2019-07-24 14:07:34] php.DEBUG: Notice: Undefined index: mail_notification {"exception":"[object] (Symfony\\Component\\Debug\\Exception\\SilencedErrorContext: {\"severity\":8,\"file\":\"/var/www/html/pimcore/vendor/pimcore/pimcore/lib/Config.php\",\"line\":404,\"trace\":[{\"file\":\"/var/www/html/pimcore/vendor/pimcore/pimcore/lib/Config.php\",\"line\":446,\"function\":\"mapLegacyConfiguration\",\"class\":\"Pimcore\\\\Config\",\"type\":\"::\"}],\"count\":1})"} []
[2019-07-24 14:07:34] php.DEBUG: Notice: Undefined index: mail_notification {"exception":"[object] (Symfony\\Component\\Debug\\Exception\\SilencedErrorContext: {\"severity\":8,\"file\":\"/var/www/html/pimcore/vendor/pimcore/pimcore/lib/Config.php\",\"line\":405,\"trace\":[{\"file\":\"/var/www/html/pimcore/vendor/pimcore/pimcore/lib/Config.php\",\"line\":446,\"function\":\"mapLegacyConfiguration\",\"class\":\"Pimcore\\\\Config\",\"type\":\"::\"}],\"count\":1})"} []
[2019-07-24 14:07:34] php.DEBUG: Notice: Undefined index: mail_notification {"exception":"[object] (Symfony\\Component\\Debug\\Exception\\SilencedErrorContext: {\"severity\":8,\"file\":\"/var/www/html/pimcore/vendor/pimcore/pimcore/lib/Config.php\",\"line\":406,\"trace\":[{\"file\":\"/var/www/html/pimcore/vendor/pimcore/pimcore/lib/Config.php\",\"line\":446,\"function\":\"mapLegacyConfiguration\",\"class\":\"Pimcore\\\\Config\",\"type\":\"::\"}],\"count\":1})"} []
[2019-07-24 14:07:34] request.INFO: Matched route "pimcore_admin_dataobject_dataobjecthelper_importupload". {"route":"pimcore_admin_dataobject_dataobjecthelper_importupload","route_parameters":{"_route":"pimcore_admin_dataobject_dataobjecthelper_importupload","_controller":"Pimcore\\Bundle\\AdminBundle\\Controller\\Admin\\DataObject\\DataObjectHelperController::importUploadAction"},"request_uri":"https://davey.mustardstaging.com.au/admin/object-helper/import-upload?csrfToken=2ddae933a8a5be79e7dba7537c10ea370d3fd0da&importId=5d384a041da1a","method":"POST"} []
[2019-07-24 14:07:34] app.DEBUG: Resolved pimcore context for path /admin/object-helper/import-upload to admin {"path":"/admin/object-helper/import-upload","context":"admin"} []
[2019-07-24 14:07:34] security.DEBUG: Checking for guard authentication credentials. {"firewall_key":"admin","authenticators":1} []
[2019-07-24 14:07:34] security.DEBUG: Checking support on guard authenticator. {"firewall_key":"admin","authenticator":"Pimcore\\Bundle\\AdminBundle\\Security\\Guard\\AdminAuthenticator"} []
[2019-07-24 14:07:34] pimcore_admin.session.DEBUG: Opening admin session PHPSESSID {"name":"PHPSESSID"} []
[2019-07-24 14:07:34] pimcore_admin.session.DEBUG: Admin session PHPSESSID was successfully opened. Open admin sessions: 1 {"name":"PHPSESSID","count":1} []
[2019-07-24 14:07:34] pimcore_admin.session.DEBUG: Admin session PHPSESSID was written and closed {"name":"PHPSESSID"} []
[2019-07-24 14:07:34] doctrine.DEBUG: SELECT * FROM users WHERE `type` = ? AND id = ? ["user",4] []
[2019-07-24 14:07:34] doctrine.DEBUG: SELECT * FROM users_workspaces_asset WHERE userId = ? [4] []
[2019-07-24 14:07:34] doctrine.DEBUG: SELECT * FROM users_workspaces_document WHERE userId = ? [4] []
[2019-07-24 14:07:34] doctrine.DEBUG: SELECT * FROM users_workspaces_object WHERE userId = ? [4] []
[2019-07-24 14:07:34] security.DEBUG: Calling getCredentials() on guard authenticator. {"firewall_key":"admin","authenticator":"Pimcore\\Bundle\\AdminBundle\\Security\\Guard\\AdminAuthenticator"} []
[2019-07-24 14:07:34] pimcore_admin.session.DEBUG: Opening admin session PHPSESSID {"name":"PHPSESSID"} []
[2019-07-24 14:07:34] pimcore_admin.session.DEBUG: Admin session PHPSESSID was successfully opened. Open admin sessions: 1 {"name":"PHPSESSID","count":1} []
[2019-07-24 14:07:34] pimcore_admin.session.DEBUG: Admin session PHPSESSID was written and closed {"name":"PHPSESSID"} []
[2019-07-24 14:07:34] security.DEBUG: Passing guard token information to the GuardAuthenticationProvider {"firewall_key":"admin","authenticator":"Pimcore\\Bundle\\AdminBundle\\Security\\Guard\\AdminAuthenticator"} []
[2019-07-24 14:07:34] pimcore_admin.session.DEBUG: Opening admin session PHPSESSID {"name":"PHPSESSID"} []
[2019-07-24 14:07:34] pimcore_admin.session.DEBUG: Admin session PHPSESSID was successfully opened. Open admin sessions: 1 {"name":"PHPSESSID","count":1} []
[2019-07-24 14:07:34] pimcore_admin.session.DEBUG: Admin session PHPSESSID was written and closed {"name":"PHPSESSID"} []
[2019-07-24 14:07:34] security.INFO: Guard authentication successful! {"token":"[object] (Pimcore\\Bundle\\AdminBundle\\Security\\Authentication\\Token\\TwoFactorRequiredToken: TwoFactorRequiredToken(user=\"admin\", authenticated=true, roles=\"ROLE_PIMCORE_ADMIN\"))","authenticator":"Pimcore\\Bundle\\AdminBundle\\Security\\Guard\\AdminAuthenticator"} []
[2019-07-24 14:07:34] security.DEBUG: Guard authenticator set no success response: request continues. {"authenticator":"Pimcore\\Bundle\\AdminBundle\\Security\\Guard\\AdminAuthenticator"} []
[2019-07-24 14:07:34] security.DEBUG: Remember me skipped: it is not configured for the firewall. {"authenticator":"Pimcore\\Bundle\\AdminBundle\\Security\\Guard\\AdminAuthenticator"} []
[2019-07-24 14:07:34] php.INFO: User Deprecated: Calling the "Symfony\Bundle\SecurityBundle\Debug\WrappedListener::handle()" method from the firewall is deprecated since Symfony 4.3, implement "__invoke()" instead. {"exception":"[object] (ErrorException(code: 0): User Deprecated: Calling the \"Symfony\\Bundle\\SecurityBundle\\Debug\\WrappedListener::handle()\" method from the firewall is deprecated since Symfony 4.3, implement \"__invoke()\" instead. at /var/www/html/pimcore/vendor/symfony/symfony/src/Symfony/Bundle/SecurityBundle/Debug/WrappedListener.php:57)"} []
[2019-07-24 14:07:34] pimcore_admin.session.DEBUG: Opening admin session PHPSESSID {"name":"PHPSESSID"} []
[2019-07-24 14:07:34] pimcore_admin.session.DEBUG: Admin session PHPSESSID was successfully opened. Open admin sessions: 1 {"name":"PHPSESSID","count":1} []
[2019-07-24 14:07:34] pimcore_admin.session.DEBUG: Admin session PHPSESSID was written and closed {"name":"PHPSESSID"} []
[2019-07-24 14:07:34] admin.DEBUG: Perspective for user admin was not requested. Falling back to default. {"user":"admin","perspective":"default"} []
[2019-07-24 14:07:34] php.INFO: User Deprecated: Auto-injection of the container for "Pimcore\Bundle\AdminBundle\Controller\Admin\DataObject\DataObjectHelperController" is deprecated since Symfony 4.2. Configure it as a service instead. {"exception":"[object] (ErrorException(code: 0): User Deprecated: Auto-injection of the container for \"Pimcore\\Bundle\\AdminBundle\\Controller\\Admin\\DataObject\\DataObjectHelperController\" is deprecated since Symfony 4.2. Configure it as a service instead. at /var/www/html/pimcore/vendor/symfony/symfony/src/Symfony/Bundle/FrameworkBundle/Controller/ControllerResolver.php:64)"} []
[2019-07-24 14:07:34] pimcore_admin.session.DEBUG: Opening admin session PHPSESSID {"name":"PHPSESSID"} []
[2019-07-24 14:07:34] pimcore_admin.session.DEBUG: Admin session PHPSESSID was successfully opened. Open admin sessions: 1 {"name":"PHPSESSID","count":1} []
[2019-07-24 14:07:34] pimcore_admin.session.DEBUG: Admin session PHPSESSID was written and closed {"name":"PHPSESSID"} []
[2019-07-24 14:07:34] php.INFO: User Deprecated: The "templating.helper.actions" service is deprecated since Symfony 4.3 and will be removed in 5.0. {"exception":"[object] (ErrorException(code: 0): User Deprecated: The \"templating.helper.actions\" service is deprecated since Symfony 4.3 and will be removed in 5.0. at /var/www/html/pimcore/var/cache/dev/ContainerTOSJTTm/getTemplating_Helper_ActionsService.php:9)"} []
[2019-07-24 14:07:34] php.INFO: User Deprecated: The Symfony\Bundle\FrameworkBundle\Templating\Helper\ActionsHelper class is deprecated since version 4.3 and will be removed in 5.0; use Twig instead. {"exception":"[object] (ErrorException(code: 0): User Deprecated: The Symfony\\Bundle\\FrameworkBundle\\Templating\\Helper\\ActionsHelper class is deprecated since version 4.3 and will be removed in 5.0; use Twig instead. at /var/www/html/pimcore/vendor/symfony/symfony/src/Symfony/Bundle/FrameworkBundle/Templating/Helper/ActionsHelper.php:14)"} []
[2019-07-24 14:07:34] php.INFO: User Deprecated: Calling the "Symfony\Component\EventDispatcher\EventDispatcherInterface::dispatch()" method with the event name as first argument is deprecated since Symfony 4.3, pass it second and provide the event object first instead. {"exception":"[object] (ErrorException(code: 0): User Deprecated: Calling the \"Symfony\\Component\\EventDispatcher\\EventDispatcherInterface::dispatch()\" method with the event name as first argument is deprecated since Symfony 4.3, pass it second and provide the event object first instead. at /var/www/html/pimcore/vendor/symfony/symfony/src/Symfony/Component/EventDispatcher/Debug/TraceableEventDispatcher.php:148)"} []
[2019-07-24 14:07:34] doctrine.DEBUG: SELECT id,            (CASE WHEN expire IS NULL OR expire > ? THEN data ELSE NULL END) as data             FROM cache WHERE id IN (?) [1563970054,["system_cache_write_lock"]] []
[2019-07-24 14:07:34] doctrine.DEBUG: SELECT id,            (CASE WHEN expire IS NULL OR expire > ? THEN data ELSE NULL END) as data             FROM cache WHERE id IN (?) [1563970054,["system_cache_write_lock"]] []

Tried a few other things and even deleted the logs just so I could see only the error that was happening when i tried to import a cav again. But still nothing. Could it be a file or folder permission error? Where do they get uploaded to?